Proficiency
As well as working with cats and dogs in various domestic, daycare and shelter environments over the last ten years or so (adopting several rescued animals myself, and helping to rehome others), I have completed more than 30 courses and qualifications on animal care and welfare – plus many more on health and safety, the charity sector, strategy, leadership, people management, project management, media relations, and marketing.
Animal Care and Welfare
- Advanced Canine Behaviour (British College of Canine Studies) – Level 4 Diploma (in progress)
- Trauma in Dogs (Battersea Academy) May 2025
- Foundations of Shelter Management Programme (Battersea Academy) May 2025
- Canine Specialism
- Dog Behavioural Assessing August 2023
- Dog Body Language and Communication January 2024
- How Dogs Learn September 2023
- Influencing Rehoming Success for Dogs February 2024
- Performing an Enhanced Assessment for Dogs February 2024
- Puppy Development September 2023
- Stress and Enrichment in the Kennel Environment January 2024
- The Customer Journey January 2025
- Feline Specialism
- Assessing Cats for Rehoming February 2025
- Cat Behaviour and Body Language March 2024
- Cat Friendly Interactions June 2024
- Cat Intake March 2024
- Cat Temperament Assessment March 2024
- Cat Welfare Assessment March 2024
- Decision Making to Improve Cat Welfare March 2024
- Domestication of the Cat March 2024
- Stress Management in Cats February 2024
- Running a Robust Organisation
- Hygeine and Husbandry July 2024
- Introduction to Animal Welfare, Ethics and Decision Making (Battersea Academy) August 2023
- Introduction to Strategic Thinking & Action Planning August 2023
- Introduction to the Principles and Application of Shelter Metrics (Battersea Academy) August 2023
- Record Keeping July 2024
- Residential Week (Canine Track) May 2025
- Animal Centred Education (ACE)
- Complicated Behaviours & Safety
- Emergencies & Resilience
- Ethical Decision-Making
- Governance, Policies & SOPs
- Motivation in Dogs
- Protecting Your Reputation
- Scent Search
- Staff & Volunteer Wellbeing
- Understanding Behaviour & Influencing People
- Canine Trauma and Rescue Expert (Canine Principles) November 2024
- Sheltering Resilience and Operations in Emergencies (Battersea Academy) November 2023
- Introduction to Kennel Design (Battersea Academy) October 2023
- Loose Lead Walking (Canine Principles) October 2023
- Animal First Aid (RSPCA) August 2023
- Animal Health Check (RSPCA) August 2023
- Building Your Dog's Confidence (Victoria Stillwell Academy) August 2023
- Kennel and Cattery Management (learndirect) – Level 3 Diploma, Distinction August 2023
- Pet First Aid and CPR (Study Plex) – Level 3 Diploma July 2023
- Cats (RSPCA) August 2022
- Kennel Assistant and Management (Oplex Careers) – Level 3 Award, Higher Distinction June 2022
- Introduction to Animal Advocacy (Animal Advocacy Careers) January 2022
Health and Safety
- Diploma in Workspace Safety and Health (Advance Training) February 2024
- Fire (Griffiths & Armour) August 2022
- General Health and Safety (Griffiths & Armour) August 2022
- Manual Handling (Griffiths & Armour) August 2022
- Safeguarding (Charity Retail Association) August 2022
- Zoonotic Disease Control (RSPCA) August 2022
Charity Sector
- Data for Good: Using Data Science in Nonprofits and NGOs (LinkedIn) April 2022
- Nonprofit Management Foundations (LinkedIn) April 2022
- Campaigning for Change (Jonathan Ellis / Udemy) October 2021
- Charity Entrepreneurship Audit Program (Charity Entrepreneurship) August 2020
- Campaigns and Organisations (Open University) April 2020
- Charity Fast-Track, Utopy – Distinction October 2019
- What Difference Are We Making? Understanding and Assessing Impact (NCVO) 2021
- Understanding Operations Management (Open University) April 2020
- How to Campaign: Essentials of Charity Campaigning (NCVO) 2020
- Charity Trustee Induction and Refresher Training (NCVO) October 2018
- Introduction to the UK Parliament (UK Parliament / FutureLearn) October 2017
- A Trustee’s Role and Responsibilities (NCVO) 2017
- Introduction to Sustainable Funding (NCVO) 2017
- Setting Up a Charity (NCVO) 2017
- The Essentials of Charity Finance (NCVO) 2017
Strategy
- Introduction to Strategic Thinking and Action Planning (Battersea Academy) August 2023
- A Modern Guide to Strategy Implementation (LinkedIn) February 2023
- How to Be More Strategic in Six Steps (LinkedIn) April 2022
- How to Make Strategic Thinking a Habit (LinkedIn) April 2022
- Leading Strategically (LinkedIn) April 2022
- Strategic Planning: Case Studies (LinkedIn) April 2022
- What Is Strategy? (OpenLearn) March 2021
- Strategic Thinking (LinkedIn) December 2018
- Strategy Made Easy: Simple Steps to Producing Your Strategic Plan (NCVO) 2017
Leadership
- Overcoming Obstacles to Leading with Confidence (LinkedIn) February 2023
- Risk-Taking for Leaders (LinkedIn) February 2023
- Creating a Culture of Service (LinkedIn) February 2023
- Jeff Weiner on Leading Like a CEO (LinkedIn) June 2022
- Executive Leadership (LinkedIn) April 2022
- Critical Thinking (LinkedIn) September 2020
- Transformational Leadership (Advanced Ideas / Alison) August 2020
- Essential Leadership Skills (NCVO) 2017
- Make Your Board Effective (NCVO) 2017
- Managing Change in Your Non Profit (NCVO) 2017
People Management
- Foundations of Performance Management (LinkedIn) March 2024
- How to Handle Poor Performers (LinkedIn) March 2024
- Performance Improvement Plans: A Leader's Guide to Turning Things Around (LinkedIn) March 2024
- Performance Management: Setting Goals and Managing Performance (LinkedIn) March 2024
- Hiring and Supporting Neurodiversity in the Workplace (LinkedIn) February 2023
- Managing Teams (LinkedIn) February 2023
- Performance Management: Employee Engagement (LinkedIn) February 2023
- Sustainable Employee Engagement (LinkedIn) February 2023
- Employee Engagement (LinkedIn) January 2023
- HR Fundamentals (CIPD / FutureLearn) December 2020
- The Cohesive Team Cycle: Five Steps to Building Cohesive Teams (NCVO) 2017
Project Management
- Managing Project Stakeholders (LinkedIn) June 2023
- Project Management Foundations: Ethics (LinkedIn) June 2023
- Project Management Foundations: Requirements (LinkedIn) June 2023
- Project Management Foundations: Schedules (LinkedIn) June 2023
- Project Management Foundations: Teams (LinkedIn) June 2023
- Comparing Agile versus Waterfall Project Management (LinkedIn) May 2023
- Project Management Foundations (LinkedIn) May 2023
- The Top 10 Project Management Mistakes—and How to Avoid Them (LinkedIn) May 2023
- Agile at Work: Building Your Agile Team (LinkedIn) March 2023
- Agile at Work: Driving Productive Agile Meetings (LinkedIn) March 2023
- Agile at Work: Getting Better with Agile Retrospectives (LinkedIn) March 2023
- Agile at Work: Planning with Agile User Stories (LinkedIn) March 2023
- Agile at Work: Reporting with Agile Charts and Boards (LinkedIn) March 2023
- Agile Foundations (LinkedIn) March 2023
- Agile Project Management with Microsoft Project (LinkedIn) March 2023
- Agile Project Management: Comparing Agile Tools (LinkedIn) March 2023
- Become an Agile Project Manager (LinkedIn) March 2023
- Transitioning from Waterfall to Agile Project Management (LinkedIn) March 2023
- Project Management: Beyond the Basics (Open University / Futurelearn) May 2020
Media and Marketing
- Brand Identity for Small-to-Medium Sized Shelter Organisations (Battersea Academy) July 2025
- Marketing for Social Change (LinkedIn) April 2022
- Media Training for Animal Rights and Vegan Activists (Vegan Business Media) April 2018
- Social Media (Accenture / FutureLearn) February 2018
- Get Great Press – Essential Media Training (NCVO) 2017